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Memory / Storage

Sony Replacement Program for Some SD Memory Cards

  • Regarding SD memory cards of SF-M series, SF-M series TOUGH specification, and SF-G series TOUGH specification, recorded data on the card may be damaged or data may not be recorded correctly when shooting video on a camera* in video speed class mode.
  • Sony is offering free replacements for affected SD memory cards from June 11, 2020, through Mar. 31, 2022.
  • If you have an affected SD memory card, 239-768-7669 to arrange for your card replacement.
  • To check whether your card is affected, look for a star mark and an alphanumeric on the lower corner on the back of the card.
  • If your card has NO star mark and has an alphanumeric beginning with TV, your card is affected by this issue.
  • If your card has an alphanumeric beginning with TR, your card is not affected by this issue.

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